Parts are no longer available for products that have reached end of service, to see a list of products that we no longer service click here.Some parts are not available for individual sale and must be installed through our factory service repair process.Submit a Request from your MyPreSonus account by clicking the Support tab and creating a ticket.All parts requests must be submitted from your MyPreSonus account.Spare Parts Pricing and Availability Request Once you have registered, you can create a support ticket on my. by logging into your account.įor information on repairs, visit: PreSonus Product Repairs.You can create a free MyPreSonus account here if you do not already have one.Register your MyPreSonus | PreSonus Sphere account in the Notion Mobile app by tapping Manage Features>"Sign in / Register".Support for all PreSonus hardware and software products is provided via email.Ĭlick here to sign into MyPreSonus and submit a support request.Ĭlick here for a step-by-step walkthrough of the support request process.From here you can create a new ticket and view both open and closed support tickets. Once registered, click on "Support" inside your MyPreSonus acount. Your product must be registered to receive support.
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